Nova Bright Energy – Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Name, address, phone number, and email
• Utility account number and service usage data
• Payment and billing information

2. How We Use Your Information

• To enroll and manage your energy supply account
• To process billing and payments
• To communicate updates, promotions, and customer service responses

3. Information Sharing

We do not sell your personal information. We only share information with:

• Utility companies (for service coordination)
• Third-party vendors who assist in service delivery (under strict confidentiality)
• Regulatory bodies when legally required

4. Data Security

We implement strong physical, electronic, and administrative safeguards to protect your data from unauthorized access.

5. Cookies and Website Usage

Our website may use cookies to improve your browsing experience and collect anonymous site traffic data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. For privacy-related inquiries, contact us at support@novabrightenergy.com or call +1 (855) 424-4711.